Just some typical questions we always get from customers.
> How long will it take my carpets to dry?
Normally between 2 and 6 hours. It all depends on what type of carpet you have, humidity, air flow, level of soiling. You carpet pad and sub-flooring do not get wet.
> What do I need to do before the technician arrives at my house?
Its best if you can have smaller items picked up like toys, pictures, files, etc. It will pro-long the process, and make it difficult to focus on the cleaning if the technician is having to spend time picking up items that could have already been put away.
> Do you move furniture?
Yes! We move most furniture. Couches, chairs, tables, night stands, end tables. Items that we do not move are beds, large entertainment centers and computer desks.
> Will hot-water extraction (steam cleaning) damage my carpet?
No! Hot-water extraction is the method preferred by the major carpet manufacturers. It is widely considered the best method of removing embedded soils and other contaminants.
> Can you fix indentions from heavy pieces of furniture?
Sometimes. It depends on what type of carpet it is. Different carpets have different characteristics.
> Can a carpet cleaner properly clean my carpets for $9.95 a room?
Probably not! Cleaning chemicals play a crucial role in the restoration of your carpet. Less expensive chemicals can potentially leave damaging residues in your carpet that can cause rapid re-soiling or oxidation of the fiber. Additionally, most carpet cleaning related problems are due to technician error. An unbelievably low cost is a questionable sign.
> Can you get the pet odor out of my carpet?
Pet odor is a very common problem that could be much more complex than on first impression. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases the urine can penetrate into the sub-floor beneath the padding. This creates a problem that is multi-layered. The urine also provides for the growth of bacteria. This in turn contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber. To eliminate this problem, the urine must be removed or neutralized from each of the layers affected. If the contamination is limited to only the face yarn of the carpet then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied.
In the most severe cases, replacement of the carpet padding, treatment of the under-side of the carpet and the sub-floor may be required. Even replacement of the carpet, however, can not guarantee complete removal of the odor.
jcjetty 10:13 pm on March 6, 2010 Permalink
I find this to be very ironic… I just posted an e-article on this very subject. Let me paste a copy here.
I am going to apologize in advance. The information I am about to share with you will disturb some of you!
Each and every day the average person will shed between 1 to 1.5 grams of dead skin, or putrefied body ash. Lets put this into perspective; a dollar bill is roughly 1 gram. The accepted statistic is 1/3 of our life is spent in bed. You do the math.
Nearly 25% of all allergic reactions are contributed to dust mites, more specifically dust mite fecal matter.
Dust mites are so small that 45 of them can ride on the back of a flea!
The squeamish may want to quickly hit the back button…ok here we go. A queen-sized mattress may hold up to two million dust mites! If the bug is so small imagine what the size of its droppings must be! We plop down into bed and up comes a cloud of this highly allergenic material!
You can put your pillows in a plastic bag and freeze them, this will help kill the bugs. Throwing them in the dryer will help to remove foreign material. But what about your mattress? The EPA recommends cleaning your carpet at least once a year! So should your bed receive any less attention? Of course not!
There are ways of helping you! Especially if you tend to wake in the morning with the sniffels!
Start be visiting our web site go to
Carpet Cleaning Las Vegas
and click on the “Allergy Relief” button.