Real Reviews from Real Clients

From 106 reviews
Toni C

Loved having clean carpet. I appreciated how easy it was to schedule the appointment online, the ontime service, and friendly staff.

Cheryl Smith

Once again, a very happy customer of Heartland......Zach (tech) was promptly on time and courteous.....did a wonderful job.....never been disappointed with this company .......

via Google
David Biddulph

Great job. Carpet looks fantastic. This will be my company to use anytime I need my carpets cleaned

Response from business owner

Thanks David it was our pleasure!

via Google
Michelle Holland

I was very pleased with the carpet cleaning services I received. Heartland Steam Cleaning offers a professional and detailed service that is hard to find.

Response from business owner

Thank you!

via Google
Whitney B

The service we received from Heartland Steam Cleaning was excellent. Great customer service, explained options, very thorough, and will definitely use and recommend too!

Tonda Poston

This is a first rate company. Professional and courteous plus they do an excellent job!

Response from business owner

Thanks for the continued business, Tonda!

via Google
Rebecca B

Heartland always does a great job cleaning my carpets. Tried their couch cleaning service for the first time – it was excellent too! Highly recommend Heartland Steam Cleaning

Abby B

Very polite, on-time, thorough job and reasonable cost per room. What more could you ask for!

Response from business owner

Abby,

Thanks so much, we appreciate the business!

via Google
Kim Chen

they do very good job!

Response from business owner

Thanks Kim!

via Google
Amy B

Wonderful service as always! My carpets look brand new!

Ron Foster

It didn't take long after they arrived to understand why they are a 5* company . Very professional and courtesy . Great job .

Response from business owner

Thanks, Ron!

via Google
Ariel J

On time, clean fast but effectively! Above and beyond!

Jo B

Great experience working with Heartland. I will definitely be a returning customer and would highly recommend them. Top notch!!

Lesli J

As always, very pleased with Heartland. Very professional, prompt, and price is good. Highly recommend this company.

Heather Ann

I have six people in a small space, mostly kids. You can imagine how bad my carpets must be & I'm sitting here watching him magiclly being my carpet back to life. It smells wonderful, he is extremely polite & they will the only people I …

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Response from business owner

Heather,

I'm happy to hear everything went great. Thanks for the business! – Travis

via Google
Amy Smith

Arrived on time, and was fast and friendly

Response from business owner

Amy,

We appreciate the business, thank you.

-Travis

via Google
Danny C

Quick, easy, affordable and honest experience.

Gigi Bollard

I have used Heartland several times including upholstery. Heartland is extremely professional, does an outstanding job, and most importantly reasonable prices. I would and will recommend them without hesitation.

Response from business owner

Thanks Gigi!

via Google
Jennifer D

I did not look forward to our carpets being cleaned. In short, I asked for a lot and they gave me a lot without complaining. Hard working, honest guys. In no way did I feel they skipped corners or used inferior products or ways to clean our carpets. I would have them back in a heartbeat. We are really happy with the work they did.

David Wilhm

Travis was great he was here when he said he would be he got out all the carpet stains I thought would never come out and made an old velour chair look really good again. Highly recommend these guys and will call soon for a couple wool area…

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Response from business owner

Thanks David! We very much appreciate the business.

via Google
Wesley Kottas

fast, efficient and strong customer service. Very pleased with the job performed on the carpet.

via Google
Ronda M

Absolutely fabulous. They are all I use.

Melissa Lunney

Both times right in time! Honest, thorough, and dependable

Response from business owner

Thanks Melissa! We appreciate the business!

-Travis

via Google
Tina bachmann

Since we moved in 2.5 years ago there were stains on the carpet in one bedroom. we have had our carpets treated 2 other times before we used these guys and the stains were still there. amazingly, these guys had them out instantly. amazing …

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Response from business owner

Tina thank you! We appreciate the business.

via Google
Lily S

They did a great job! We had a variety of stains from kids and the dog. Our carpets look great again!

Riley, Brent & Lindsay

Great staff! Always on time and very professional

Sam Scott

I would recommend this company for a couple reasons. 1. Great prices 2.Great customer service 3. Gets the job done. We had accepted an almost new couch from a family member and she has been watching her kids dogs for them. Needless to say …

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via Google
Josh L

We've used them at our home and our rental property and they have done a wonderful job. I would highly recommend them.

Patrick Daly

Zach did a wonderful job cleaning carpet that had many tough pet stains. I would definitely recommend Heartland!

Response from business owner

Patrick,

Thank you so much for the business. I will make sure Zach knows you left this kind review.

-Travis

via Google
Wesley K.

The service was very fast and they arrived just when I needed them; did not have to wait days and days, which was great. The tech was on time and patient while I explained what I needed and showed the rooms to be cleaned. The service only …

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via Yelp
Meg Ralph

They arrived right on time and the whole process took just over an hour. The guys were flexible with a change I made from my reservation, explained what they would be doing and offered to move a few pieces of furniture before they got …

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Response from business owner

Thanks Meg we appreciate the business!

via Google
Michelle A

Very timely, easy to work with and schedule. Did a wonderful job on our carpets!

William Koch

I am a repeat customer and will be calling them again next year. They did a great job and a great price!

Response from business owner

Hi William,

Thank you for sharing your experience. We very much appreciate the business!

via Google
Janel L

Zac did a wonderful job. Arrived right in time and was very thorough.

Debbie Hartwell

Great people to work with. Technician was wonderful; courteous, helpful, professional! Everything you could ask for in a service company. Thank you Heartland!

via Google
Monreal, Steve & Lisa

Heartland steam cleaning went above beyond. My carpets look brand new..

Robert Dallman

They did a fine cleaning for us keeping to the schedule described.

via Google
Steve and Leisa Monreal

David was very professional. The carpets are way beyond expectations. Thank you so much. We will be telling everyone what a great job you do. Can't thank you enough l

via Google
Swickard, David & Julia

Heartland is fantastic! Guys were on time, courteous, thorough and very respectful of furniture they moved. I will be using them again and highly recommend!!

Linda R

Friendly, efficient, clean carpets with odor removal.

Tara Stratton

Heartland is great and professional! I highly recommend!

Response from business owner

Thanks Tara we appreciate the business!

via Google
Shari S

Thorough and professional cleaning with excellent results!

Betheen Way

Wonderful guys, courteous, considerate, excellent work!! Known them for years and have always done an awesome job in my house and that of others that I know of. In this day and age that's something!.

B. Way

Response from business owner

Thanks so much Betheen we appreciate the continued business!

via Google
Colleen Johnson

Very nice people. Carpets felt a lot cleaner. The nasty smell was still there but that must be from something else in my apartment!

Response from business owner

Colleen,

Thanks so much for the business!

via Google
Megan D

Great, fast and friendly service. Needed a carpet cleaning on lease move out. They looked beautiful!

Cindy C

Yes had our 9 x 9 sectional cleaned and he did a fantastic job! It was exceptional! Loved the on line scheduling!

raymond winans

He was on time very professional and did a good job. Would recommend and use them again.

Response from business owner

Raymond thanks so much, we appreciate the business!

via Google
Janet M

Always on time and you do a great joB!

Josh L.

They did a great job, my carpet looks brand new!

via Yelp
A S.

Excellent service for a great price! Very pleased with the results of my carpet and my large sectional couch. Will definitely be using them again!!

via Yelp
Kristin Slavik

They were fast but careful and got out a bad stain that I did not think would come out as I had tried many things on it!

Response from business owner

Kristin,

Thank you for the business!

via Google
Rashid Weekley

Fast, professional, courteous service. The set up process was painless and simple. The technician that came to our house answered any questions my wife had and was great. The carpets look great!

Response from business owner

Rashid,

Thanks for the business we very much appreciate it!

via Google
Daryl Ortgies

Great job cleaning my carpets. Arrived on time and completed work quickly.

Response from business owner

Daryl,

Thanks so much for the business!

-Travis

via Google
Molly W

This is the second year we have used Heartland and we will continue to use them. Honest, reliable and skilled workers.

Marcie Stephens

Great Service, Great Value, Great Business!!!

Response from business owner

Thanks Marcie we appreciate the business!

via Google
Sharon B

Always great service and friendly personnel! I have been a customer for several years and always completely satisfied. Give them a try and you will be too!

Sharon B.

Gardner, KS

Mari Peck

I've had Travis clean my carpets a few times and he is amazing! So helpful! They show up on time, do their job well, and at a reasonable price. I would highly recommend this company!

Response from business owner

Thanks Mari we appreciate the business!

via Google
Services E

Quick and very professional. Will use again!

Alice M

This is the first time using Heartland but we will not be using anyone else from now on. I am so glad I did research first, before we decided who to go with. Heartland has great reviews and 5 stars from everyone and I can see why. Travis was 5 minutes early from our appt. time. So professional from the time he was here till he left 2 hours later, as we had 5 areas cleaned. Our carpet is 11 yrs. old and after he cleaned it, it looked new again. He said he found 2 spots in our carpet that he worked on, and now are gone. We didn't even know we had any spots, that is how professional he was. I have been recommending everyone to them. They already have had 2 referrals from me, and they are thanking me over and over for recommending this company. We won't be using anyone else from now on.

Philip

Great

via Google
Vanessa Petersen

David did such a good job my landlord said the carpet looked better than when we moved in!!

Response from business owner

Vanessa,

Thanks for the business! David does a great job, we are lucky to have him on our team.

-Travis

via Google
Christine N

Amazing and professional service!! We will definitely use Heartland again in the near future!!

Jill Robke

Travis did a great job. Carpets look great !

Response from business owner

Thanks Jill! We very much appreciate the opportunity to earn your business.

via Google
Collette F

Always on time.....always do a fantastic job!! I use Heartland Steam Cleaning personally and for many of my real estate clients....great customer service!!

Katie Hayden

Excellent job! The tech was SO dedicated. Our tile grout never looked better and our carpet looked young again! These guys are super hard-working, friendly and honest!

via Google
micah richardson

Did a nice job on my staircases. Was on time. No hidden fees. No upselling.

via Google
Katie P

Very reasonable price. Staff is always friendly. Always great results.

Josh Clark

Easy, fast, carpets look great. Will use again.

via Google
Shelly G.

I don't use anyone else. Example... I found Travis scrubbing a spot in our dining room. I told him not to worry about it. The carpet is close to 25 years old so I wasn't expecting miracles. But he was having none of that. He was going to …

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via Yelp
Shelly Gore

Once again, excellent service and our old worn out carpet got a nice facelift. I totally recommend this company....they really go the extra mile for their customers!

Response from business owner

Shelly,

Thank you so much for the kind words. We appreciate your continued business!

via Google
Cathy G.

We have used Heartland twice and they are great! Travis put a lot of effort into cleaning two sofas that were covered with our dog's hair. The sofas are now hair free and look awesome. There were no up-charges or pressure to purchase stain …

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via Yelp
Youth Tech Inc.

Outstanding cleaning. Fast and cleaned the pet stains and smells out of the carpet. Reasonable prices too!

Response from business owner

Thank you so much! It was our pleasure

via Google
Jes S.

We have been using Heartland for several years and highly recommend! They are extremely professional every step of the way. We have had them clean the same light tan couches and love seat ~5-6 times and they look almost new every time. We …

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via Yelp
Jamie Knettle

Travis did an excellent job on our carpets! This is the second time we've used Heartland and it won't be the last.

Response from business owner

Thank you Jamie! We very much appreciate the business.

via Google
Jessica T

We have been using Heartland for several years and have never been disappointed. Each staff member we have encountered has been amazing!

Mark Leonard

Phenomenal! Dependable! Reliable!

It"s simple...when you look for a job to get done so often you pray for the minimum to be accomplished but these guys do the best and more than I expected each time we had them clean our carpets! We …

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Response from business owner

Mark,

Thank you so much! It was our pleasure providing carpet cleaning for you!

via Google
Kristin Moore

These guys are the best. Used them for a few years and will forever more. I had to leave, unexpectedly, during our appointment. I had zero concern leaving them in my house. Travis does a great job with scheduling and does everything …

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Response from business owner

Kristin,

Thank you so much for the continued business we very much appreciate it!

via Google
Drew Moberly

Awesome group here at Heartland. Had an appt on Sunday, technician was missing a piece to clean. Scheduled another appointment for the next day right then and there. Was great both times. Have had people already ask us who we used. Will …

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Response from business owner

Drew,

Thank you so much for the business, we very much appreciate it!

via Google
Ranaee Keever

Prompt and efficient. We have 2 dogs and our carpets looked great afterwards.

Response from business owner

Ranaee,

It was a pleasure serving you, thank you for the business!

via Google
Mary Johnston

Great job, fast and professional. Best value for top notch service.

Response from business owner

Mary,

It was a pleasure meeting you, thank you for the business!

via Google
Bill Bahr

Great all around! Don't hesitate, use them!

Response from business owner

Bill,

Thank you so much we very much appreciate the business! I'm glad we were able to help!

via Google
Lisa O.

I am very happy with the service I received today. The pricing is fair and straightforward, they arrived on time, did a great job, and were very polite. I will absolutely use them again!

via Yelp
Niels H.

The guys came on time and were very professional throughout. Prices are better than the competition and they did an awesome job. The carpets needed more attention than originally thought, so they put the effort in and didn't just do the job…

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via Yelp
Evan L.

Where DID the spots go?! We have NEVER had our carpets this clean before! We have used two other national and local carpet cleaning services in the past, however, Travis and Heartland Steam Cleaning have hands-down done the BEST JOB …

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via Yelp
Mark R.

I had Tyler McCullough come out today and steam clean the carpets. He was incredibly friendly helpful and thorough. Not to mention I paid about a third less than I normally do. I have two small dogs that had made quite a few "mistakes" . …

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via Yelp
Randall T.

Couldn't be more pleased with my choice of Heartland Steam Cleaning. Very efficient and professional service and the carpets looked fantastic after their work was completed. Excellent price for the quality and quantity of work performed. I …

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via Yelp
Tammy J.

On time for their appointment, fair prices, quick and thorough sweeping & cleaning and my carpets look awesome! I would highly recommend this company!

via Yelp
Abby Parker

Amazing.

via Google
Paul Fischer

Top notch carpet cleaning! I love their no hassle web appointments. Had some "rust type spots" on carpet that the other cleaner could not remove. Travis went to work with a little elbow grease and spots gone! I think their prices are very …

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via Google
Jeff Steinberg

Travis was great, prompt on both the day of the estimate and the day of the cleaning. The price was fair and they got our carpets in our office looking fantastic. After a long muddy winter that was some accomplishment. Great job Heartland!

Response from business owner

Jeff,

Thanks so much, we are happy to help and very much appreciate your business!

via Google
Jeremy A.

Travis and the guys with heartland steam cleaning are the best. We have have a 12 year old that has friends over all the time! Needless to say HSC always saves the day. They always come on time and are extremely professional. We had a fruit…

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via Yelp
B B

I had a red kool-aid stain in my light carpet that I never thought would come out. The technician from Heartland completely eliminated the stain, and was very nice. A+

Response from business owner

Brandon,

Thank you so much for going out of your way to share your experience. We are happy we exceeded your expectations. Thanks so much for your business!

via Google
Austin Toler

Recently our 8 month old had gotten sick and thrown up all over our area rug a day and a half before the family was to arrive for Thanksgiving. We called heartland and they had the rug back to us and looking better than new the very next …

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Response from business owner

Austin,

We are happy to help out and very much appreciate your business. Thank you for sharing your experience!

via Google
tom j.

The guy showed up 10 minutes late (9:10 a.m.)and smelled like joe camel. (He did call and lmk he would be late) This was not what I expected from a company with 7 of 7 Five Star reviews. He was clean with a neat appearance and seemed to be …

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via Yelp
Grac S.

I havent had carpet in my house for over 6 years. We bought a house in KCK from a older couple who smoked in the home and never opened a window. The carpets were gross (mind u that i am a smoker, and even i think they were gross!) heartland…

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via Yelp
Malinda M.

On time professional, honest and my furniture has never smelled or looked cleaner I will be using them exclusively for my carpets and furniture from here on out!

via Yelp
Brian C.

Travis has saved us the cost of new carpet in two homes within the last year.He has gotten out stains that we tried everything but to no avail.He is very professional,courteous,knowledgeable,reasonably priced blah blah blah.I could go on …

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via Yelp
Frank C.

NO ONE does it better and faster plus... will save you money. No high pressure sales technique, no buying Up to a different program. Fast, easy and dependable. great comapny, do not even bother with anyone else. Travis and the team are the …

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via Yelp
English A.

Travis does a terrific job, Responsible, reliable, and affordable. As someone who cleans their carpets often and has utilized the services of several other companies, I found Heartland Steam Cleaning to be in a league of their own. …

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via Yelp
Meredith S.

Here I am, another very satisfied customer of Heartland Steam Cleaning. I will never use another carpet cleaner again!

Travis is exactly like all the other reviews have stated...on time, neat clean, professional, knowledgeable, fast, and …

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via Yelp
Here's what Wesley K. had to say:
“The service was very fast and they arrived just when I needed them; did not have to wait days and days, which was great. The tech was on time and patient while I explained what I needed and showed the rooms to be cleaned. The service only took about 2 hours; very professional and quality service. I would definitely recommend!”

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